Newspaper Delivery is Harder than it Looks

I am definitely a minority–I still subscribe to and read two daily newspapers every day. How many people do this? Most people tell me that they never take time to read the national newspaper, though some do catch the references that I may make about a story in the Recorder.

Though I still enjoy getting my print papers every day, getting them to me on time is a real challenge. I am happy to report that after a spate of no-deliveries in 2015, our current Recorder carrier is reliable and every morning we walk out just past seven am and know that it will be waiting for us. But the Wall Street Journal, the one that costs more than the Recorder, is not nearly as reliable.

I walk over to the post office and cross my fingers. I am never absolutely sure that this big fancy paper will be in the mailbox. So today, after about the 12th time of not getting it, I got in touch with a supervisor. The paper has these far-flung service reps who I always suspect are actually in the Philippines, (which is ok!) but they have this way of making me feel like my problem is really important and that it will be solved. Yet complaint calls 1-11 haven’t ever really resolved it.

So today I got a guarantee–I got a free month AND I stopped them from charging my credit card for a renewal. So maybe if I can get 30 days of getting the paper every day I’ll pay them again in a month. If not, well I give up.