Oh that smarts! I’ve just experienced what retail business owners know all too well. Just when you’re happy and feeling like your staff is running like a well-oiled machine, something happens. Oh no, not that conversation.
“I have to tell you something,” said Britt, my beloved cafe manager. “I’m going back to school so I’m giving my two-week notice.” NO, NO, please don’t do it. But when you have talented, attractive people, they rarely stay around very long. I had hoped praise, cash, and responsibilities would keep her here, but again, most experienced employers would say–it just happens. People move on. People want to go back to school, have babies, or move away with their husbands.
So now in spite of my confidence going into the new year, we’ll have to do it without Britt, who has been with us since the very beginning. I placed an ad on Craig’s List and got a response within minutes. This time we’ll take our time, ask the right questions, and hope that we end up with someone half as good as reliable, cheerful, wonderful Britt. We’ll miss you!